Learn how we collect, use, and protect your personal information
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketplace platform. We are committed to protecting your privacy and maintaining the security of your personal information.
Section 1
Account information: email address, username, profile details when you register
Transaction data: payment information, purchase history, and wallet activity
Usage data: how you interact with our platform, pages visited, and features used
Device information: IP address, browser type, operating system, and device identifiers
Communication data: messages sent through our platform and support interactions
Section 2
Provide and maintain our marketplace platform services
Process transactions and manage your account
Communicate with you about your account and transactions
Improve our platform security and prevent fraud
Analyze usage patterns to enhance user experience
Comply with legal obligations and regulatory requirements
Section 3
We do not sell your personal information to third parties
Information may be shared with payment processors for transaction processing
We may share data with law enforcement when legally required
Service providers may access data necessary to provide platform services
Aggregated, anonymized data may be used for analytics and research
In case of business transfer, your data may be transferred to new owners
Section 4
We use industry-standard encryption to protect your data in transit and at rest
Multi-factor authentication is available to secure your account
Regular security audits and monitoring to detect potential threats
Secure payment processing through certified payment providers
Limited access to personal data on a need-to-know basis
Incident response procedures in place for potential data breaches
Section 5
Account information is retained while your account is active
Transaction records are kept for legal and tax compliance purposes
Communication data is retained for customer support and dispute resolution
Usage data may be retained in anonymized form for analytics
You can request account deletion, subject to legal retention requirements
Some data may be retained in backups for technical and security purposes
Section 6
Access: Request copies of your personal information
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request your data in a machine-readable format
Objection: Object to processing of your personal information in certain circumstances
Withdrawal: Withdraw consent for data processing where consent is the legal basis
If you have questions about this Privacy Policy or our data practices, please contact our privacy team. We're here to help you understand how we protect your information.
Email: privacy@marketplace.com | Response time: 24-48 hours
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Continued use of our platform after changes constitutes acceptance of the updated policy.
Review our other legal documents for complete information.